At We Let Studio, accessible from www.weletstudio.com, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document outlines the types of information that is collected and recorded by We Let Studio and how we use and protect that information. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information from users who visit our website, including:

1.1 Personal Identification Information

When you visit our website or register for any service, we may ask for personal information such as:

• Full name
• Email address
• Phone number
• Address
• Other details to help provide a personalized experience

1.2 Non-personal Identification Information

We also collect non-personal information, such as:

• Browser type
• Operating system
• Internet Service Provider (ISP)
• IP address
• Referring/exit pages
• Clickstream data
• Date and time stamps

This information is primarily used for internal analytics and to improve the user experience on our website.

1.3 Cookies and Web Beacons

We use cookies to store information such as your preferences, browser type, and session details. This helps in providing personalized content, improving navigation, and offering relevant ads.

Cookies also allow us to understand how visitors interact with our website, track performance metrics, and manage access to secure areas of the site. If you choose to disable cookies in your browser settings, certain features of the website may not function properly.

2. How We Use Your Information

We Let Studio collects and uses user information for the following purposes:

2.1 To Improve Customer Service

The information you provide helps us respond more efficiently to your customer service requests and support needs.

2.2 To Personalize User Experience

We may use information in aggregate to understand how our users as a group use the services and resources provided on our website. This helps in improving the overall user experience by tailoring our content and offerings.

2.3 To Process Transactions

We use the information provided by you when placing an order or service request to fulfill those services. Your personal information is never shared with third-party advertisers or sold without your consent.

2.4 To Improve Our Website

We continually work to improve our website based on the information and feedback we receive from users. Analytical tools are used to monitor website performance and track trends.

2.5 To Send Periodic Emails

The email address you provide may be used to send you information and updates related to your order or inquiry. It may also be used to respond to your requests and questions. We may send you occasional company news, updates, and promotional content. If you wish to opt-out, you can unsubscribe at any time.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses industry-standard SSL (Secure Socket Layer) encryption to secure transactions and ensure the safe transmission of sensitive data. However, no method of transmission over the internet or electronic storage is completely secure, so while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent users’ personal identification information to third parties. However, we may share aggregated demographic information with our business partners, trusted affiliates, and advertisers for the purposes of improving our services and offerings. This information will not include any personally identifiable data.

We may also disclose personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Third-Party Services and Links

Our website may include links to third-party websites or services. These third-party sites have their own privacy policies and practices, which are beyond our control. We encourage users to review the privacy policies of any external site before providing any personal information.

Additionally, third-party services, such as Google Analytics, may be used to track usage data and improve user experience. These services collect information anonymously and are governed by their own privacy policies.

6. User Rights

6.1 Right to Access

You have the right to request access to your personal data that we hold and obtain information on how we use it.

6.2 Right to Rectification

You can request corrections or updates to your personal data if it is inaccurate or incomplete.

6.3 Right to Erasure

You have the right to request the deletion of your personal data, subject to legal obligations we may have to retain certain information.

6.4 Right to Object

You have the right to object to the processing of your personal data for marketing or profiling purposes.

To exercise any of these rights, please contact us at the details provided at the end of this Privacy Policy.

7. Retention of Data

We Let Studio retains your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. We will securely delete or anonymize your data when it is no longer required.

8. Children’s Privacy

We Let Studio does not knowingly collect personal information from children under the age of 13. If we discover that a child has provided us with personal information without parental consent, we will promptly delete such information. If you believe that we might have any information from or about a child under 13, please contact us.

9. Changes to This Privacy Policy

We Let Studio reserves the right to update or modify this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes. Your continued use of the website after any modifications to this policy will constitute your acceptance of such changes.

10. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your interactions with We Let Studio, please contact us at:

• Email: support@weletstudio.com
• Address: No 16-1, Jalan Apollo CH U5/CH, Bandar Pinggiran Subang, Sek U5, 40150 Shah Alam, Selangor.
• Phone: +60163634203

Last updated: 30 October 2024